You can pay with all major debit and credit cards and PayPal, but we do not currently accept phone orders or bank transfers.

You can choose your shipping preferences when you check-out. Select from 24hour or 48 hour for UK deliveries. International rates vary.
Please see out Shipping Policy for details.

Yes, we can ship any order worldwide. International parcels are sent either through Royal Mail, DPD, USPS or DHL depending on the shipping method/destination.

On average your item(s) will be despatched in around 3 - 5 working days.

No, our products are delivery only.

Our orders are fulfilled by an external supplier, so unfortunately we are unable to stop or amend orders once they are in their system.

We use the ‘Print on Demand’ service for our products.
This means that the item is not created until you have placed your order reducing waste and its environmental impact.

Maybe! Pop us an email and we can have a look at what you are thinking.

If you have not received your order within 14 working days, please email us at: bootneckmail@gmail.com

Firstly, please accept our apologies.

Please contact us at bootneckmail@mail.com and we can start the process. We may ask that you provide photographs and if your item is eligible to be returned, items must be in their original condition and original packaging. They must be unused and unwashed.

Please see out shipping policy for full details.

Each product is printed to order, so unless there is a fault with the item we don’t accept returns or exchanges.

Please refer to our product size guides for all clothing items before ordering.